Help & support

Tenkai is run by a personal-scale operator. Most things can be sorted from the links below; for anything else, email is the fastest route.

Common tasks

Forgot your password? Reset it here — you'll get a reset link by email.
Manage, export, or delete your account & data: Account.
Change study language, level, romaji, or daily goal: Settings.
Using the Kanji Tenkai mobile app? Your account and progress sync automatically once you sign in with the same account on both.

Get in touch

Found a bug, a wrong definition, or something that won't work? Email support@tenkai.uk. Include the page or word and what you expected — that's usually enough to fix it. Replies are best-effort from one person, so please allow a few days.